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(417) 863-9491

FAQ

Personal Responsibility Statement: The historic Gillioz prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to or be appropriate for every person or for all ages. Patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

The Box Office and Will Call are located directly outside the Gillioz Theatre’s front entrance on Park Central East street. The Box Office is open Monday-Friday from 10:00 AM – 4:00 PM.  The Box Office opens one hour before doors on show dates.

Will Call tickets are printed three days before the show. Tickets can be picked up during Box Office Hours (M-F 10:00 AM- 4:00 PM) or the Will Call window opens one hour before the doors open on show dates. Please visit gillioz.org for specific door and show times.

The ticketing fees are the same at the Box Office, online, or over the phone. Fees
cover ticketing expenses and help preserve the non-profit historic Gillioz Theatre.
Fees vary by show depending on fee requests by artist management.

The ticketing fees are the same at the Box Office, online, or over the phone.

To pickup your ticket from Will Call you need a valid form of identification that
matches the name on the ticket order.

Industry standard is that ALL SALES ARE FINAL: NO REFUNDS OR EXCHANGES. Once the ticket(s) have been purchased, they can not be returned for a refund or exchanged for different seats OR a different show. If a show is cancelled or rescheduled, different circumstances may apply.

The Gillioz is committed to compassionate compliance. We enforce whatever local regulations are in place regarding vaccination and masking throughout our venues. In addition, we reserve the right to adjust that policy to respect the requirements of touring artists performing in the venue. These policies are fluid, and can change between the time a ticket is purchased and the date of the event. Our standard refund and exchange policy remains in place. The decision to attend and/or participate in all events is voluntary. 

Your ticket will have a row (letter) and corresponding seat number that you can reference by clicking here to view our seating chart to see exactly where your seat(s) are located.

GA stands for General Admission. If you purchased a General Admission ticket,
you did not purchase an assigned seat. At a general admission show, seating/
standing room is first come, first serve. For a GA show, the row and seat number
listed on your ticket are for filing purposes in our ticketing system.

With proof of purchase and a picture ID, lost tickets can be re-printed at the Box
Office. Purchasers requiring ticket reprinting will incur a $5 fee.

Yes, we have spaces that are wheelchair accessible on the floor along with companion seats. These ADA tickets are available by request for every show, but must be purchased by calling 417-863-9491.

Unless otherwise stated, all guests at the Gillioz Theatre for a ticketed event are required to have a ticket.

There are many ways to stay up to date with events happening at the Gillioz Theatre. To be the first to hear about upcoming events, subscribe to our mailing list here. Other frequently updated sources include our Facebook, Instagram, and Twitter social media accounts.

Unless otherwise stated, doors for every show open one hour before showtime. To see all door and showtimes for upcoming events click here.

The Gillioz Center for Arts & Entertainment does not have a designated parking area. To see a full downtown parking map click here.

For more information about rental opportunities at the Gillioz Center for Arts & Entertainment click here.

If you believe you have lost something at the Gillioz Center for Arts & Entertainment please call 417-863-9491 or email info@gillioz.org.

We accept Visa, Mastercard, Discover, American Express, and cash payments for tickets and concessions throughout the Gillioz.
For reserved seat shows the seating capacity is 1015. For General Admission shows the seating capacity is 1300.
The Gillioz does allow re-entry to shows, but may require proof of ticket for reentry.

Unless otherwise stated, recording equipment (video or audio) or a camera are not allowed inside the theatre.

Concessions at the Gillioz Theatre include a popcorn and a variety of candy, as well as Coke products and a selection of red and white wines, craft and domestic beers, and a variety of spirits.

We are always looking for volunteers to join our team of Essential Personnel. For more information about volunteer opportunities click here.

All events are subject to security searches including but not limited to: metal detection and bag search. The following items are not permitted inside the theatre: firearms, knives, fireworks, selfie sticks, sharpies/markers, glow sticks, signs, masks, or full face paint. E-cigarettes are allowed inside, but cannot be used inside the building.

Tickets should not be purchased from a third party website like Vivid Seats, Box Office Ticket Sales, SeatGeek, EventTicketCenter, StubHub, etc. although tempting, you will frequently pay more than face value for these tickets and the Gillioz can not authenticate, nor be held responsible for, tickets purchased from a third-party vendor. Additionally, when you purchase from a third party website like those previously mentioned the Gillioz is unable to contact you with information regarding time changes, show cancellations, road closures, or any other information related to your purchase.

If you purchase tickets with the intent to resell them, the Gillioz reserves the right to void your tickets without refund.

Tickets should only be purchased from the Gillioz Theatre’s website through eTix or at the Gillioz Box Office.

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GILLIOZ CENTER FOR ARTS & ENTERTAINMENT

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